Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

• Account Information: Name, business name, email address, phone number, billing and shipping addresses, and any optional preferences.
• Order Information: Produce orders, quantities, and scheduled pickup preferences.
• Marketing Preferences: Information you provide to receive newsletters, promotions, and account updates.

1.2 Information We Collect Automatically

• Device and Usage Data: IP address, browser type, operating system, access times, and referring URLs.
• Cookies and Tracking Technologies: Data collected through cookies and similar technologies to improve functionality and user experience.

1.3 Information from Third Parties

• Payment processors provide transactional data (but not your full payment details).
• Marketing platforms and analytics services provide data about engagement with our communications.

2. How We Use Your Information

We use your information to:

• Process orders and provide customer service.
• Send account updates, marketing emails, and SMS notifications (e.g., discounts and new product announcements).
• Analyze and improve the Services, including user experience and operational efficiency.
• Comply with legal obligations and protect our rights.

3. Sharing Your Information

We may share your information with:

• Service Providers: For payment processing, order fulfillment, and email/SMS communication.
• Marketing Partners: To deliver targeted communications and promotions.
• Legal Entities: To comply with legal requirements or protect against fraud or misuse.

We do not sell personal information as defined by the California Consumer Privacy Act (CCPA).

4. Your Choices

4.1 Marketing Communications

• You can unsubscribe from promotional emails by clicking the "Unsubscribe" link in the email.
• Reply STOP to opt-out of SMS messages.

4.2 Cookies and Tracking

• Adjust your browser settings to control cookie preferences. Some website features may not function properly if cookies are disabled.

5. CCPA Rights for California Residents

California residents have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request details about the personal data we collect, use, and share.
• Right to Delete: Request the deletion of your personal information, with some exceptions.
• Right to Opt-Out: Opt-out of data sales or sharing (Daaks does not sell personal information).
• Right to Non-Discrimination: Exercise your rights without adverse treatment.

How to Exercise Your Rights:

• Email: orders@daaksinc.com
• Phone: (213) 612-3227
• Verification: We may verify your identity before processing any requests.

6. Data Retention

We retain personal information as necessary to fulfill orders, comply with legal requirements, and support business operations.

7. Security

We use industry-standard security measures to protect your personal information. However, no system is completely secure. Protect your account credentials to prevent unauthorized access.

8. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy. Changes will be effective upon posting on our website, with the effective date updated above.

10. Contact Us